Leading in Place and Through Inflection Points

What have we learned?

Five things to do today to build the tomorrow we want:

1. Play your own position

• Be credible across, up & outside the org
• Staff will not be braver than you are

2. Seize the Disruptive Moment

• Focus on the breakthrough, not the incremental improvement
• Use technology to change the rules, cost structure, and the way the public’s business gets done

3. Be Clear on Intent

• Know the specifics of “As Is” vs. “To Be”
• How much, long, difficult? & what difference?
• Understand how things will be better when you are done (and how it fits with priorities)

4. Think about the next Platform

• Standardize, standardize, standardize
• Cost, management, security, performance

5. Steal Liberally

• You’re organization is not that special
• Somebody else has probably already done it