What have we learned?
Listening as an act of governing:
- Dare to open all channels to listen.
- Provide privacy notice at point of collection.
- Make sure the basics work. If they don’t, fix them.
- If they do, take a fresh look at search, look and feel, media, folksonomies and social.
- Rethink portal as the non exclusive front door to the information, applications and transactions behind it.
- Give tools and templates away in a subversively helpful way.
- Use maps as the ultimate WYSIWYG interface – extending value of your GIS and making mash-ups routine.
- Solve intractable problems (land reform and use, regulation) through geospatially aware applications that are available to everybody, all the time.
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