Little Hoover to Schwarzenegger and Legislature: Give CIO the Authority to Act

A bipartisan and independent California state agency is recommending further consolidation of the state's information technology infrastructure, assets and staff under the state CIO.  The Little Hoover Commission, in an ironically-named report called  A New Legacy System: Using Technology to Drive Performance, recommends:

Empower the state chief information officer with tools and resources to oversee a generational transformation of information technology in state government. The state must consolidate resources under the Office of the State Chief Information Officer, including the Department of Technology Services, the Office of Systems Integration, geospatial information functions and the information security functions of the Office of Information Security and Privacy Protection.

Use public money for technology projects responsibly and with transparency.

To rebuild the confidence of the Legislature and the public, the process through which California's technology projects are governed must be open and transparent. The Information Technology Council should expand to include legislative members as well as members from existing technology councils, and it should be empowered to prioritize overall technology projects for the state and aggressively monitor their implementation. The state chief information officer should regularly report on the progress of the state's information technology projects through a more robust Web site.

Use technology to track, measure and improve performance.

The state should encourage and foster the burgeoning development of performance measurement projects throughout state departments and agencies by re-establishing the technology innovation fund and creating opportunities to regularly integrate performance data into the state's management and budgeting strategy. The governor should hold regular public meetings with agency heads to evaluate performance data.
Even while tacitly recognizing that these changes will be difficult and take time, the Commission points to a new model for IT governance as key to a more effective fiscal management in the long run.

In the name of full disclosure, I was one of many who provided testimony to the Commission and worked with its staff in the preparation of the report.  To read the full text of the report, download it here -- LittleHoover.pdf .

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